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Privacy Policy

CUSTOMER SECURITY 

Privacy Policy

Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

1. Access data and hosting

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.

These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) 1 lit. f) GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

Your safety is the most important to us! We use the latest security measures to protect your data when you shop with us. Aerial Silks is a company registered in Poland as a VAT payer based in Łódź. 

Complies with all EU laws and the Consumer Contracts Regulations (CCR). AerialSilks.eu does not store your card details. 

AerialSilks.eu employees do not have access to the data information of the order data, and no devices, servers or backup systems for AerialSilks.eu store any information about customers. 

All our websites are fully encrypted from the entry side to the checkout. 

Data sent between our servers and your browser is always secure and private. 

Sensitive card details are securely encrypted sent directly to our bank.

2. Data collection and use for processing the contract and for opening a customer account

We collect personal data that you voluntarily submit to us when you place an order or when you contact (e.g. via contact form or e-mail). Mandatory fields are marked as such, because we absolutely need those data to process the contract or to process your contact request and you would otherwise not be able to send the order or the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to Art. 6 (1) 1 lit. b) GDPR. Insofar as you have given your consent according to Art. 6 (1) 1 lit. a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.

3. Transfer of data

We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to Art. 6 (1) 1 lit. b) GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

4. Email newsletter and postal advertisement

E-mail advertising if you subscribe to the newsletter

If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose. You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

Postal advertising and your right to opt out

Unless you have not opted-out or you are a consumer who consumer has his habitual residence in Spain, we reserve the right to use your first and last name and your postal address for our advertising purposes, e.g. for sending interesting offers and information about our products by post. This serves the protection of our legitimate interests in promoting and advertising our products to customers according to Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests.

5. Integration of the Trusted Shops Trustbadge

We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.

This serves the protection of our legitimate interests in the optimal marketing of our offer according to Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.

Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.

6. Cookies and web-analysis

To improve the user experience on our website and enable you to use its certain features in order to show suitable products or conduct market research, some pages of this website use the so-called cookies. This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests. A cookie is a small text file which is stored automatically on your end device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (that’s the so-called session cookies). Other cookies are stored in your end-user device and enable us to recognise your browser when you visit us again (persistent cookies). To check the cookie storage period, you can use the Overview function in the cookie settings of your web browser. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:

Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/kb/PH21411?locale=de_DE&viewlocale=en_US
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that disabling cookies may limit your access to some features of our website.

 

Using of Google (Universal) Analytics for web analytics

For the purpose of website analytics, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.

 

Google LLC is headquartered in the USA and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate < href="//www.privacyshield.gov/list">here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.

You may prevent the data generated by cookies and related to your use of the website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plugin available through the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Alternatively to the browser plugin, you may click this link, to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will have to click the link again.

7. Sending rating reminders by email

Rating reminder by Trusted Shops

If, when or after placing your order, you have given us your express consent to doing so according to Art. 6 (1) 1 lit. a) GDPR, we will disclose your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.com), so that they can email you a rating reminder.

You may revoke your consent at any time by sending a message to the contact option specified below or directly to Trusted Shops.

8. Contact possibilities and your rights

Being the data subject, you have the following rights according to: • art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein; •art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us; • art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required - to exercise the right of freedom of expression and information; - for compliance with a legal obligation; - for reasons of public interest or - for establishing, exercising or defending legal claims; • art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as - the accuracy of the data is contested by you; - the processing is unlawful, but you refuse their erasure; - we no longer need the data, but you need it to establish, exercise or defend legal claims, or - you have lodged an objection to the processing in accordance with art. 21 GDPR; • art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller; • art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our site notice.

Right to object

If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.

 

PRIVACY POLICY

Personal data collected by Aerial Silks.eu, Justyna Kozulska-Biesiada via the Online Store are qualified in accordance with the amendment of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of personal data on personal data protection and protection of personal data. Methods such as and the regulation on the protection of personal data, also known as the GDPR.

What data do we collect about you and why?

Data collected during the purchase transaction

Before we can make a purchase transaction in our store, we will ask you for your name, address, telephone number. If you are shopping for a company - we will also ask you to provide the company name and its tax identification number.

Data collected automatically

During your visit to our website, data about your visit is automatically collected, e.g. your IP address, domain name, browser type, operating system type, etc.

Data collected when you contact us

When you contact us via the website, telephone, e-mail, etc., you provide us with your personal data, e.g. name, surname, e-mail address, telephone number, etc.

How do we use your data?

Under no circumstances will we sell the data collected about you to third parties.

The data collected during the purchase transaction will be used to complete the transaction, including collecting money from you and sending you the ordered goods. For this purpose, your data may be transferred to a company that supports payment transactions in order to charge your credit card. This company will not use this data for any other purpose. Providing this data is mandatory if you want to make a purchase.

If you have subscribed to our Newsletter, or otherwise agreed to receive it, we will use your data to send you our Newsletter. You will be asked if you want to receive the Newsletter during registration.

Data collected automatically can be used to analyze user behavior on our website, collect demographic data about our users, or to personalize the content of our websites. These data are collected automatically about each user.

The data collected during the correspondence between you and our website will be used only to answer your inquiry.

In the event of an inspection by the General Inspectorate for Personal Data Protection, your data may be made available to employees of the Inspectorate in accordance with the Personal Data Protection Act.

In the event of a breach of the Regulations of our website, violation of the law, or when it is required by law, we may disclose your data to the judicial authorities.

Who is the data shared or entrusted to and how long is it stored?

The Customer's personal data is provided to service providers used by Justyna Kozulska-Biesiada when running the Online Store. Service providers to whom personal data are transferred, depending on contractual arrangements and circumstances, or are subject to the orders of Aerial Silks.eu Justyna Kozulska-Biesiada as to the purposes and methods of processing this data (processors) or independently define the purposes and methods of their processing (administrators) .

Location. Service providers are based mainly in Poland and other countries of the European Economic Area (EEA).

Customers' personal data is stored:

a) If the basis for the processing of personal data is consent, then the Customer's personal data are processed by Aerial Silks.eu Justyna Kozulska-Biesiada until the consent is revoked, and after the consent is revoked for a period of time corresponding to the period of limitation of claims that may be raised by Aerial Silks.eu Justyna Kozulska-Biesiada and what may be raised against him. Unless a special provision provides otherwise, the limitation period is ten years, and for claims for periodic benefits and claims related to running a business - three years.

b) If the basis for data processing is the performance of the contract, then the Customer's personal data is processed by Aerial Silks.eu Justyna Kozulska-Biesiada as long as it is necessary to perform the contract, and after that time for a period corresponding to the period of limitation of claims. Unless a special provision provides otherwise, the limitation period is ten years, and for claims for periodic benefits and claims related to running a business - three years.

In the event of a purchase in the Store, personal data may be transferred to the courier company in order to deliver the ordered goods.

If the customer selects payment via the T-pay system, his personal data is transferred to the extent necessary for the payment: Krajowy Integrator Płatności a joint-stock company with its registered office in Poznań, ul. Święty Marcin 73/6, 61-808 Poznań, entered into the register of entrepreneurs kept by the District Court for Poznań, VIII Commercial Division of the National Court Register under the NIP number: 7773061579, REGON: 300878437, KRS: 0000412357

The navigation data may be used to provide customers with better service, analyse statistical data and adapt the Online Store to the preferences of customers, as well as administer the Online Store.

In the event of a request, Aerial Silks.eu, Justyna Kozulska-Biesiada provides personal data to authorized state authorities, in particular organizational units of the prosecutor's office, the Police, the President of the Office for Personal Data Protection, the President of the Office of Competition and Consumer Protection or the President of the Office of Electronic Communications.

How will we contact you?

If you have made a purchase of goods, you can receive emails from us regarding your transaction. We can also contact you by phone if we have important information regarding your transaction.

If you subscribed to our Newsletter, or otherwise agreed to receive it, you will receive our Newsletter by e-mail.

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